How do I cancel the Loyalty program payment (or recurring payment)?
Thanks for your contributions to the Loyalty fundraising program! You are awesome and your donations are greatly appreciated. We are sad to see you need to cancel but understand that things come up and changes must be made or maybe you didn’t mean to sign up for recurring payments at all. Either way, if you need to cancel your payments for the Loyalty Need (or recurring payment), you will need to login to your PayPal account and follow the steps below:
Caution: PayPal states that “Any pending transactions will still go through”.
Desktop cancellation:
- Once you have logged into your account, click on the settings cog (
) in the upper right-hand corner of the page. - Choose the Payments tab above the profile information.
- Click the “Manage automatic payments” button.
- Find your School District amongst the payments and choose “Cancel” next to the ACTIVE status.
- You’re done!
PayPal app cancellation:
- Once you have logged into your account, click on the settings cog () in the upper right-hand corner of the page.
- Choose the Automatic Payments tab.
- Find your School District amongst the payments and choose “Remove PayPal as your payment method” at the bottom of the page.
- You’re done!
Note: For any issues regarding the payment itself, you must contact PayPal Customer Service at 1-888-221-1161.
Related Articles
What is the Loyalty program (or recurring donation) and why would I use it?
The recurring donation is the gift that keeps on giving—literally. So just because the need is no longer visible in the needs gallery and is no longer accepting new donations, donors who opted to have recurring payments will keep giving to your need ...How do I know how often the Loyalty Need payment (or recurring payment) will occur?
If the need was set up to allow for recurring payments, there is a section on the LeanStream Donate page that asks, "Do you want to set this donation as Recurring?". It is automatically set to "No Recurring” but gives you the option to choose a ...How do I cancel or disconnect?
We want our programs to be 100% perfect for everyone. We also understand that sometimes either it doesn't work as well as you need it to in your area or you just need to cancel. Here is how: **IF YOU USED PAYPAL (WEBSITE INSTRUCTIONS)** **YOU MUST ...How do I make a payment/update my account information?
Want to change your address or have a different payment method you need to let us know about? If you need to update your name, address, student information or email address, simply contact us by phone or by putting in a support ticket through our ...How do I change the bank account or card associated with my WiFi on the Go or ConnectEDge phone plan payment?
We get that life happens. We move and the same bank we've used for the last 8 years is not in our new area or we can't quite remember if we put our debit card away after paying for lunch but it's not in its usual place. So it's absolutely ...