How long will the batteries last in my hotspot?
Battery life depends on how hard you use it of course but you can expect many hours out of the hotspot before it has to be charged up again. Charging is easy – just like a cell phone – plug in the included cord and it will charge the battery until it is full. You can also use a portable battery charger to plug it in and charge it while you are on the go. It will also charge through with a car charger or anywhere else you can plug in the usb cord.
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What is a hotspot and how does it work?
A hotspot is a device that is about the size of a deck of cards that sends and receives data. It has two radios in it – one of them sends data back and forth across the T Mobile 4G/LTE cellular network and the other one sends data back and forth ...
My hotspot shows that I have a 20 GB limit. I thought this was an unlimited plan?
So, you must have the new T9 hotspot. It is awesome and is able to take advantage of the newest technology from T Mobile, all designed to make your internet experience faster and better. So, about that data meter…it says that you have a 20GB limit on ...
What if I break my hotspot or lose it?
We will send you another one. Things happen – they get dropped in the tub or the dog may chew it up (it happened to one client- for real)- and we can just send you another one if it does.
I Need Help with My Franklin T9 Mobile Hotspot?
Find answers to the most important questions with T-Mobile's interactive tutorials here: https://www.t-mobile.com/support/phones-tablets-devices/mobile-internet/franklin-9-mobile-hotspot Help Categories include: Apps & Accessories Battery, Memory, & ...
How long will it take to receive my wireless hotspot device?
Once your order is processed, you should receive a confirmation email complete with a USPS tracking number, which can be used to track the progress of your package. The devices are then sent out via USPS Priority, and are generally received within ...