I Need Help with My Franklin T9 Mobile Hotspot?

I Need Help with My Franklin T9 Mobile Hotspot?

 
Find answers to the most important questions with T-Mobile's interactive tutorials here: https://www.t-mobile.com/support/phones-tablets-devices/mobile-internet/franklin-9-mobile-hotspot
Help Categories include:
  • Apps & Accessories
  • Battery, Memory, & Storage
  • Connections & Network
  • Email & Messaging
  • Security
  • Settings & Tech Specs
  • Software updates & Backup
    • Related Articles

    • I Need Help with my Alcatel LINKZONE 2 Mobile Hotspot Device?

      Find answers to the most important questions with T-Mobile's interactive tutorials here: https://www.t-mobile.com/support/tutorials?page=device/alcatel/linkzone-2 Example of questions: 1. How do I reset my device to factory settings? 2. How to update ...
    • What kind of speeds can I expect with a WiFi on the Go or ConnectEDge device?

      When you sign up for WiFi on the Go, you will receive either an Alcatel Linkzone 2, or a Franklin T9. The Samsung Galaxy A52 and A32 and the iPhone 12 mini ConnectEDge phones all have 5G support. Each device has slightly different specs, however as ...
    • What is a hotspot and how does it work?

      A hotspot is a device that is about the size of a deck of cards that sends and receives data. It has two radios in it – one of them sends data back and forth across the T Mobile 4G/LTE cellular network and the other one sends data back and forth ...
    • How do I reach customer support for my T-Mobile service through the ABC Connect for Students Program?

      For questions and customer support related to your T-Mobile service (through the ABC Connect for Students Program), please call (833) 748-9669, go to https://tmobileabcconnect.leanstreamrp.com/ and chat with us, or email us at ...
    • How do I Get Help?

      We, at LeanStream Resource Partners, want to ensure that you feel comfortable and knowledgeable using your platform to maximize your fundraising and e-commerce activities and results. Our customer service team stands ready to assist when you have a ...